Privacy Policy

This Privacy Policy explains how Leo’s Superfood (“we,” “our,” or “us”) collects, uses, shares, and protects your information when you visit or make a purchase from our website (the “Site”). By using the Site, you agree to the practices described in this policy.

1. Information We Collect

Information you provide:

• Name, email address, phone number
• Billing and shipping address
• Order details and customer support messages

Information collected automatically:

• IP address, device identifiers, browser type
• Pages viewed, time spent, referring/exit pages
• Cookies and similar tracking technologies

Payment information: Payments are processed by third-party payment providers. We do not store full card details.

2. How We Use Your Information

• To process and fulfill orders, including shipping and returns
• To communicate about your order, account, or support requests
• To improve our Site, products, and customer experience
• To prevent fraud and maintain security
• To send marketing messages (only where permitted or with your consent)
• To comply with legal obligations

3. Cookies & Tracking

We use cookies and similar technologies to keep the Site functioning, remember preferences, measure performance, and understand how visitors use the Site. You can control cookies through your browser settings, but disabling cookies may impact Site functionality.

4. Sharing Your Information

We may share information with trusted third parties only as needed, such as:

• Payment processors and checkout providers
• Shipping and logistics partners
• Analytics and marketing tools (e.g., traffic measurement, ads performance)
• Platform providers and service vendors that help run the Site (e.g., Shopify apps)

We may also share information if required by law, subpoena, or to protect our rights and users. We do not sell your personal information.

5. Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is 100% secure.

6. Data Retention

We retain personal information as long as necessary to fulfill orders, provide support, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights & Choices

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information, and to opt out of marketing messages at any time.

To make a request, contact us using the email below. We may need to verify your identity before responding.

8. Children’s Privacy

Our Site is not intended for children under 13 and we do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at: Leo@Leossuperfood.com